COVID-19 accelerated the healthcare industry’s need for change, prompting companies to invest millions in new technology to improve efficiency and ensure sustainability such as a new initiative DSignage and Medrics in South Florida.
WORDS BY ANJA MALTAV
DSignage, a South Florida company that uses smart technology to enhance business communications, joins Medrics on the release of a mobile app designed to improve patient experience and access to medical services, reduce patient no-shows, increase referrals and shorten outpatient wait times.
The app has already served more than 350,000 users and has placed more than 15,000 appointments.
“Our partnership with Medrics offers patients better control over their care,” says Jose Diaz, CEO & Founder of DSignage. “At the same time, it gives hospitals a better handle on reducing costs because of improved efficiency and communication.”
The app features 47 customizable functions, including appointment management; virtual doctor appointments; patient referral management; access to medical records and results; integration with provider EMR and CRM systems and zero-contact patient registration.
Additionally, Medrics and DSignage leverage location intelligence technology to send users essential details, such as the fastest route to get to their appointments. It also lets the hospital know when patients are running late. The app will link to DSignage digital displays in healthcare centers, allowing for personalized messages as patients walk by screens. The app will even help patients navigate confusing healthcare facilities.
“The industry now understands that innovation and technology – long used to treat and cure illnesses – delivers benefits that improve services at every level,” says Medrics Co-Founder & CEO Altug Ozdamar. “The app enhances a provider’s value-based care, and everyone benefits, from the administrators all the way to the patients.”
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